2 Steps To Becoming
A Better Listener
Step 1: You can become a better listener by first
deciding to take listening seriously! The first step to improvement
is always self-awareness. Analyze your shortcomings as a listener
and commit yourself to overcoming them.
Good listeners are not born that way. They have
worked at learning how to listen effectively.
Good listening does not go hand in hand with
intelligence, education, or social standing. Like any other skill,
it comes from practice and self-discipline.
You should begin to think of listening as an active
process. So many aspects of modern life encourage us to listen
passively. We "listen" to the radio while studying or "listen" to
the television while moving about from room to room.
This type of passive listening is a habit - but so
is active listening. We can learn to identify those situations in
which active listening is important. If you work seriously at
becoming a more efficient listener, you will reap the rewards in
your schoolwork, in your personal and family relations, and in your
career.
Step 2: Learn to resist distractions. In an ideal
world, we could eliminate all physical and mental distractions. In
the real world, however, this is not possible. Because we think so
much faster than a speaker can talk, it's easy to let our attention
wander while we listen.
Sometimes it's very easy - when the room is too
hot, when construction machinery is operating right outside the
window, when the speaker is tedious. But our attention can stray
even in the best of circumstances - if for no other reason than a
failure to stay alert and make ourselves concentrate.
Whenever you find this happening, make a conscious
effort to pull your mind back to what the speaker is saying. Then
force it to stay there. One way to do this is to think a little
ahead of the speaker - try to anticipate what will come next. This
is not the same as jumping to conclusions.
When you jump to conclusions, you put words into
the speaker's mouth and don't actually listen to what is said. In
this case you will listen - and measure what the speaker says
against what you had anticipated.
Another way to keep your mind on a speech is to
review mentally what the speaker has already said and make sure you
understand it. Yet another is to listen between the lines and
assess what a speaker implies verbally or says nonverbally with
body language.
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